Insights From Gina Laughlin, Managing Director of Employee Communications at Delta Air Lines Delta Air Lines was on top of the world at the start of 2020, with a workforce that was 90,000 people strong. They were winning awards for customer experience and paying out $1.6 billion in profit-sharing to employees. Six weeks later, COVID […]
About Jess Donahue
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Entries by Jess Donahue
Thanks to everyone who participated in the 2021 Yankee Chapter Annual Meeting! Our panel presentation (Beyond COVID-19 – Issue Anticipation for 2022) was a valuable tool for communicators looking to identify challenges and opportunities in a post-pandemic world. In case you missed it, a recording of the panel discussion and presentation are available here: Beyond […]