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Value of Membership

Link to: Membership

Join

The Yankee Chapter includes more than 100 public relations, communications, and marketing professionals at a diverse range of businesses, organizations, and institutions in northern New England.

Link to: Professional Development

Learn

The Yankee Chapter offers professional development and networking opportunities for professionals at all levels to improve and refresh their skills and meet and converse with colleagues.

Link to: Accreditation

Master

Earning your APR will elevate you in your profession; exposing you to cutting‐edge strategies and practices,  identifying opportunities for growth, and demonstrating  your commitment to excellence.

Chapter News

The Latest

Enhance Your Customer Experience: Create Positive Interactions with Frontline Ambassadors

May 20, 2025/in Blogs, News, Professional Development/by Seth Wheeler

Enhance Your Customer Experience: Create Positive Interactions with Frontline Ambassadors By Robin Schell, APR, Fellow PRSA We all know there are no shortage of difficult situations frontline employees face when dealing with the angry customer – whether you work for an airline or a municipal utility or a retailer. It’s important to remember that leadership’s […]

https://www.yankeeprsa.org/wordpress/wp-content/uploads/2025/05/CUSTOMER-SERVICE.jpg 655 1140 Seth Wheeler http://www.yankeeprsa.org/wordpress/wp-content/uploads/2019/06/YPRSA-logo-188x115.png Seth Wheeler2025-05-20 10:42:362025-05-20 10:44:35Enhance Your Customer Experience: Create Positive Interactions with Frontline Ambassadors

Job Postings

  • Public Relations Coordinator – Concord Hospital May 5, 2025
  • Public Relations Senior Account Executive (Fully Remote) April 18, 2025
  • Associate Director, Corporate Media Relations; Amgen (Remote) March 28, 2025

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Announcements

  • Setting the Record Straight About the Ethical Practice of Public Relations
  • Mix & Jingle – Yankee PRSA Annual Meeting December 11, 2024
  • NEW MEMBER PROFILE: Marissa Payne
  • Meet New Member Lisa Lance…

Upcoming Events

June Membership Mixer – St. Paul’s School
Tuesday, June 10, 2025
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Recent Posts

  • Enhance Your Customer Experience: Create Positive Interactions with Frontline AmbassadorsMay 20, 2025 - 10:42 am
  • New Member Spotlight – Stephanie RhodesMay 13, 2025 - 4:12 pm
  • Public Relations Coordinator – Concord HospitalMay 5, 2025 - 10:27 am
  • Public Relations Senior Account Executive (Fully Remote)April 18, 2025 - 11:33 am
  • Associate Director, Corporate Media Relations; Amgen (Remote)March 28, 2025 - 1:24 pm

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